Here we answer frequently asked questions around volunteering for the NHS run Covid-19 mass and local vaccination programme across Lancashire and South Cumbria.

Are there age restrictions for volunteering?
Yes, you must be 18 years an over, however there is no upper age limit.

Can I volunteer if I have a health condition?
Yes, you can as long as you are not self-isolating or showing Coronavirus symptoms+.

+ ·  a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
·  a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
· a loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal.

Will I be vaccinated to volunteer?
Volunteers will be offered the Covid-19 vaccination, however you will need to provide your NHS number when you apply.

You should be able to find your NHS Number on any letter or document you have received from the NHS, including prescriptions, test results, and hospital referral or appointment letters. If you cannot find your NHS Number at home, you can ask your GP practice to provide this information for you.

Can I sign up to volunteer for the available time slots?
Before you can volunteer will need two references and you will need to complete all eleven eLearning modules before you can sign up.

When do the time slots start and finish?
This is dependant on each venue, so shift start and finish times maybe vary. You can generally choose a morning or an afternoon time slot.

Can you just turn up to do a time slot?
Unfortunately not. All rotas are carefully put together to ensure a safe and efficient programme is rolled out each time. Our rotas also act as a register so that we are know where each of our volunteers are should we need to know.
Who can be a character reference*?
A reference to become a volunteer can be provided by people such (but not limited to):
·  Teachers, lecturers & mentors
·  Group/club leaders
·  Neighbours
·  Friends.

*Please note each person who provides a reference for you needs to have known you for at least two years.

What training am I required to do?
In order to become a Covid-19 mass Vaccination Centre Marshal, you need to complete 11 e-learning modules set out by the NHS.

·  Conflict Resolution for Volunteers
·  Data Security Awareness for Volunteers
·  Equality, Diversity and Human Rights for Volunteers
·  Fire Safety for Volunteers
·  Health, Safety and Infection Prevention and Control for Volunteers [updated COVID-19]
·  Mental Health Awareness for Volunteers
·  Moving and Assisting for Volunteers
·  Preventing Radicalisation (Basic Awareness) for Volunteers
·  Resuscitation (Basic Life Support) for Volunteers [updated COVID-19]
·  Safeguarding Adults for Volunteers
·  Safeguarding Children for Volunteers

When you go to do your e-learning 15 modules maybe be visible, however you only need to complete the ones listed above.

Where are the local vaccination centres?
Not every area will have a vaccination centre – once your application has been progressed you will be able to see a variety of different time slots to choose from, however there may not be one local to you. Covid-19 vaccination centres are operating across Lancashire (Blackburn, Preston, Lancaster) and Cumbria (Kendal And Ulverston). There are also local venues runs through GPs across both these counties.

*Please note these can be subject to change

When will shifts be added for my area?
We are receiving frequent updates from the NHS with their requests for volunteers. As soon as we receive these requests we then add these to the opportunities section where volunteers can view and sign up for time slots. Please note not all centres across Lancashire and South Cumbria will be utilising volunteers.

I need to cancel my shift but Lancashire Volunteer Partnership (LVP) are closed at the weekend, what should I do?
Please call the vaccination centre that you are due to volunteer at the weekend and let them know you are unable to attend. Give them your contact details and ask the Receptionist to pass your message to the Centre Manager or relevant person.
If it is in the week from Monday 8am –Friday 4pm please contact LVP on 01772 416417.

Why has my shift been cancelled?
Often there may be a disruption to the supply of vaccines and in certain circumstances this may happen at short notice. We appreciate that this can be frustrating, however we (or the vaccination centre) have no control over the vaccination supply volume and intake.

How do I apply?
Please note that applications for Covid – 19 Vaccination Centre Marshals are currently paused whilst we process current applications, at which point we will reopen this opportunity in the near future.
How long will it take to process my application?
It depends partly on how quickly your references and e-learning certificates are returned and to resolve any queries. As the people of Lancashire and South Cumbria have jumped to the challenge, our application numbers continue to increase. This is great, so please bear in mind that this can also affect the timeliness of completing applications. We will be in contact with you as soon as possible, following receipt of your certificates and references.

We can reassure people that thorough risk assessments have been conducted and all volunteers will operate in a safe and secure environment.