Lancashire Volunteer Partnership are offering a face to face befriending service for referrals from Lancashire County Council employees only.

For further information on how to make a referral please email 

If you are not from Lancashire County Council there are a number of local and national services listed below that may be able to help you, however Lancashire Volunteer Partnership do not endorse any of these services.


Type of support offered


Contact details


Lancashire County Council Social Care Team

General Social Care Support

Call 0300 123 6720

24/7 Mental Health CRISIS Response Line

Lancashire and South Cumbria NHS Foundation Trust’s Mental Health Urgent Response Line Support provide assessment and referrals to appropriate services

Call 0800 953 0110 (Mental Health Crisis Line is available 24 hours a day, 7 days a week)

The Wellbeing & Mental Health Helpline and Texting Service

Lancashire and South Cumbria NHS Foundation Trust also have a Wellbeing Helpline and Texting Service, offering emotional support

Call 0800 915 4640 (Monday to Friday 7pm – 11pm Saturday to Sunday 12pm – Midnight) or text ‘HELLO’ to 07860 022 846 (Monday to Friday 10am until 11pm Saturday to Sunday 12pm – Midnight)

Good Day Calls

Friendly wellbeing calls provided by a trained member of staff to check on the welfare of an older person (65+) living in Lancashire


Operates Monday – Friday 9am to 5pm. Call 0300 303 1234

or email



Confidential, non-judgemental, and emotional support if you are having a difficult time

Call 116 123 (24-hour support line)


Silver Line

Free confidential telephone service for older people, providing friendship and conversation support


Call 0800 470 8090 (24-hour support line)