Museum Support Volunteers – Gawthorpe Hall

Gawthorpe Hall Museum is looking for Museum Support Volunteers, helping to provide knowledge and guidance to visitors when the museum reopens in March 2024.

Please note that applicants MUST contact the Museum Manager prior to applying for this role on 01282 771004.

Gawthorpe Hall is a superb Jacobean house set in several acres of woodland with views across to Pendle Hill. The Hall’s beautiful historic rooms show life as it was in the Victorian period for the Kay-Shuttleworth family, and have a homely feel despite the grandeur of the building. The first floors houses displays of textiles collected by Rachel Kay-Shuttleworth. There is also a full programme of events across the year, bringing in extra visitors.

Gawthorpe Hall is a tower shaped building over 4 floors and unfortunately there is no lift. Please see our Access Statement for further information Gawthorpe Hall – Lancashire County Council

If you are interested in volunteering please speak to a member of staff on 01282 771004 or email before applying.

Overview of Service:

Lancashire County Council Museums Service provides public access to, and engagement with 6 historic buildings including Lancaster Castle, Judges Lodgings, Clitheroe Castle, Gawthorpe Hall, Helmshore Mills Textile Museum and Queen Street Mill. Our goal is to provide high quality experiences for all, based on our key values which are: Supportive, Innovative, Respectful and Collaborative.

Overview of the Role:

Museum Support Volunteers support the operation of the museum.

This role offers you an opportunity to assist with activities across the site, and you will get to meet new people, learn a range of new skills, and help us bring our sites to life for a wide range of audiences.

The role of the volunteer will be to create a warm, friendly and welcoming environment to our visitors and provide them with the knowledge and information about this historic site during their visit.

Schedule (Days/Times)

The Hall is open to the public from end of March to end of October, Wednesday through to Sunday.

They are particularly looking for people to assist at weekends and bank holidays as these are their busiest times.

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All tasks are carried out to assist, and are under the supervision of a member of staff: 

In this role you could be:

  • Welcoming, Meet & Greet, Wayfinding, Signposting
  • Events support
  • Room stewarding
  • Engagement/Outreach
  • Collecting feedback and evaluation
  • Offering general visitor assistance
  • Conducting guided tours
  • Conducting research
  • Content creation for events/activities and social media
  • Assisting with refreshments
  • Help to brighten up a visitor’s day


Required Qualities:

You don’t need any previous experience or qualifications to volunteer, just enthusiasm and a willingness to learn!

We also ask that you:

  • Can commit to regular attendance at agreed times
  • Are a good communicator
  • Have patience and understanding
  • Are friendly and approachable
  • Are reliable and committed
  • Comfortable talking to people from many backgrounds and walks of life
  • Must have lived in the UK for 3+ years


Training will be provided where necessary and may be in the form of peer support, distance learning or trainer led.  Volunteers must have completed the required eLearning training before any activity can be undertaken and may be asked to regularly refresh training where required.

  • Safeguarding Children Level 1
  • Child Sexual Exploitation
  • Safeguarding Adults level 1
  • Equality, Diversity & Human Rights
  • Health & Safety
  • Prevent Radicalisation

Is this post subject to Enhanced DBS/Vetting:  No





Is this post subject to Enhanced DBS/Vetting:  No

Required Age:

18 years +


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Gawthorpe Hall, Burnley Road, Padiham, Burnley, BB12 8UA

Apply for this role

If you are interested in this opportunity please contact the Volunteer Co-ordinator for a chat, or click apply now.

Email: Lancashire Volunteer Partnership

Apply Now