Engagement Befriending support at De Vitre House

Engagement (Befriending) volunteers support the service by listening to the residents in a 121 capacity. Support from a Volunteer can help make a difference in someone’s life, even if it’s just a smile.

The benefit of having a regular meeting with an engagement befriender helps to increase the confidence, resilience, and independence of the service user as they actively support, encourage and empower the resident to achieve specified and agreed goals and objectives.

Older people services provide quality services in a safe way for all residents, staff, volunteers & visitors. Their core purpose is person centred residential and daytime support for the people of Lancashire. Each home takes care to ensure a range of activities are covered by carefully following a structured programme.

This opportunity takes place on a specific days & times, please check your availability before applying.

You must be willing to go through an induction process and relevant background checks; this role is subject to an enhanced DBS check.


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  • Encourage and spend some time chatting to residents helping to combat feelings of loneliness
  • Help to brighten up a resident’s day
  • Log volunteering hours monthly on-line.

Required Qualities:

  • Be a good communicator and listener
  • Have empathy
  • Be patient
  • Have a caring nature
  • Be committed to providing a good service and be responsible
  • Adhere to confidentiality guidelines.


Training will be provided in the form of distance eLearning. Volunteers must have completed the required training before any activity can be undertaken and will be asked to regularly refresh training when required

Required Age:

18 years +


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DeVitre House Day Centre
Ashton Road, Lancaster, LA1 5AL

Apply for this role

If you are interested in this opportunity please contact the Volunteer Co-ordinator for a chat, or click apply now.

Email: Lancashire Volunteer Partnership

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