Digital Champion – Longton Library

Digital Champion – Longton Library

A volunteer with good digital & I.T skills is required at Longton Library.

Why do they require Digital Champions?

Digital exclusion is preventing many people from benefitting from the services digital technology offers. Without the guidance of a knowledgeable Digital Champion many may struggle to navigate their way through day to day online services.

• The Digital Champion will have a wide experience of online services.
• They will use their knowledge to provide I.T support to actively teach, encourage and empower the service user.
• They will ensure a positive digital learning experience.
• Digital sessions are delivered using either library community computers or the service users own equipment.

Times and dates are flexible and will be arranged with the library manager upon application

Tasks:

Digital Champions will provide initial support to help customers gain confidence with computers.

• Helping with sessions for people looking to get online for the first time
• Be able to clearly demonstrate the using of iPads,  tablets, and laptops to others
• Supporting the library to deliver group I.T. taster events and drop-in sessions for beginners
• Log volunteering hours monthly and submit expenses (where applicable) on-line
• Complete minimum level training e.g. safeguarding and commit to further training relevant to role

Required Qualities:

• You should have good ICT and communication skills
• Enthusiasm about the huge difference the Internet can make to someone’s life
• Be a good communicator
• Have patience and understanding
• Be friendly and approachable
• Be reliable and committed to providing a good service

Please talk to a member of Longton Library staff before applying