Digital Champion – Halton Library

Digital Champion – Halton Library

Halton Library would like a volunteer to become their digital champion.

This opportunity would best suit someone who is confident with their digital skills on all general mobile devices and has the ability to share that knowledge with others during guided training sessions.

On this occasion, the library is looking for someone to help with a Tuesday afternoon session. Please speak to a member of staff before applying to make sure it is suitable for you.

Why do they require a Digital Champions?

Digital exclusion is preventing many people from benefiting from the services digital technology offers.

Without the guidance of a knowledgeable Digital Champion many will struggle to navigate their way through day to day online services.

• The Digital Champion will have a wide experience of online services.
• They will use their knowledge to provide I.T support to actively teach, encourage and empower the service user.
• They will ensuring a positive digital learning experience.
• Digital sessions are delivered using either library community computers or the service users own equipment

The need for volunteers to help assist the service, by helping under supervision to provide many of the activities and projects, is vital.

Please talk to a member of Library staff before applying

Tasks:

• Digital Champions will provide initial support to help customers gain confidence with computers.
• Helping with sessions for people looking to get online for the first time
• Be able to clearly demonstrate the using of iPads,  tablets, and laptops to others
• Supporting the library to deliver group I.T. taster events and drop-in sessions for beginners
• Log volunteering hours monthly and submit expenses where applicable via an on-line computer system
• Complete minimum level training e.g. safeguarding and commit to further training relevant to role

Required Qualities:

• You should have good ICT and communication skills
• Enthusiasm about the huge difference the Internet can make to someone’s life
• Be a good communicator
• Have patience and understanding
• Be friendly and approachable
• Be reliable and committed to providing a good service