Digital Champion – Fulwood Library

Fulwood library is seeking a volunteer with I.T knowledge and the ability to share that information with others, to become their digital champion.

Digital exclusion is preventing many people from benefitting from the services digital technology offers.

Without the guidance of a knowledgeable Digital Champion many may struggle to navigate their way through day to day online services.
• The Digital Champion will have a wide experience of online services.
• They will use their knowledge to provide I.T support to actively teach, encourage and empower the service user.
• They will ensure a positive digital learning experience.
• Digital sessions are delivered using either library community computers or the service users own equipment.

Regular social events in the library help to tackle the issues leading to social isolation. The need for volunteers to help assist the service, by helping under supervision to provide many of the activities and projects, is vital.

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Tasks:

• Digital Champions will provide initial support to help customers gain confidence with computers.
• Helping with sessions for people looking to get online for the first time.
• Be able to clearly demonstrate the using of iPads, tablets, mobiles, and laptops to others.
• Supporting the library to deliver group I.T. taster events and drop-in sessions for beginners
• Log volunteering hours monthly and submit expenses (where applicable) on-line.
• Complete minimum level training e.g. safeguarding and commit to further training relevant to role

Required Qualities:

• You should have good ICT, communication & listening skills
• Enthusiasm about the huge difference the Internet can make to someone’s life
• Be a good communicator
• Have patience and understanding
• Be friendly and approachable
• Be reliable and committed to providing a good service

Please talk to a member of FULWOOD library staff before applying

Training:

Volunteers must have completed the required training before any activity can be undertaken and may be asked to regularly refresh training where required. Training will be provided in the form of distance eLearning or trainer led.

Required Age:

18 years +

Schedule:

monm, mona, tuem, wedm, weda, thum, thua, frim, fria
Days
Morning
Afternoon
Evening
M
T
W
T
F
S
S

Fulwood Library 294 Garstang Road, Fulwood, PR2 9RX

Apply for this role

If you are interested in this opportunity please contact the Volunteer Co-ordinator for a chat, or click apply now.

Email: Lancashire Volunteer Partnership

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